Privacy Policy

Window Inspo is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

What is Personal Information?

Personal information is information or an opinion that identifies an individual. Examples of personal information that we collect includes names, physical and postal addresses, email addresses, phone and facsimile numbers.

We generally collect your personal information directly from you. For example, we collect personal information about you when you deal with us over the telephone, send us correspondence (whether by letter, facsimile, email or via our website) subscribe electronically to our publications or when you have contact with us in person. We may collect personal information from you when you apply for a vacancy with us or when you complete a digital or hard copy form.

We may also collect your personal information from business cards, media and publications or from other publicly available sources, from cookies and third parties.

We collect your personal information for the primary purpose of providing our services to you. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

In general, we use and disclose your personal information for the following purposes:

· To conduct our business

· To market our services

· To communicate with you

· To comply with our legal obligations; and

· To help us manage and enhance our services

· To establish and maintain records for the employment and recruitment of staff

If we act as a credit provider to you, we reserve our right to report to a credit reporting agency an overdue payment from you, providing we have first advised you of the overdue payment, have requested payment from you and you have failed to make payment to us.

When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, sexual orientation, genetic or health information.

Sensitive information will be used by us only:

· For the primary purpose for which it was obtained

· For a secondary purpose that is directly related to the primary purpose

· For a purpose for which you have given your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. For example, we may collect personal information from a company for whom you work, other organization with whom you have any dealings, a credit reporting agency, an information service provider or from a publicly maintained record.

In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

We don’t guarantee website links or policies of third parties.

Disclosure of Personal Information

Your personal information may be disclosed in a number of circumstances including the following:

· Third parties where you consent to the use or disclosure; and

· Where required or authorised by law.

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

Access to your Personal Information

You may access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing.

Window Inspo will not charge any fee for your access request. However we may charge an administrative fee for providing a copy of your personal information.

In order to protect your personal information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy, please contact us.